[Iefac.list] CFP: 2022 INFORMS Conference on Service Science

[Xiaolei Xie]

*Conference Scope and Theme*

2022 INFORMS Conference on Service Science (ICSS 2022) program committee is
committed to organizing a quality program with diverse participants who
will share their visions, knowledge and experience in Service Science
Research, Education, and Applications. The conference theme is *City,
Society, and Digital Transformation*.

This conference presents an excellent opportunity for you to present your
Service Science related research, education, and implementation work, to
learn about the emerging technologies and applications, and to network with
international leaders and professionals in the field. We sincerely invite
you to submit a paper/abstract.

*Abstract or Paper Submission/Areas of Interest*

Abstracts or Papers are welcome in any area of Service Science Research and
Applications including *but not limited to*:

·        Service Theories and Development; Service Research, Education, and
Practice

·        Service Management, Operations, Engineering, Design, and Marketing

·        Smart Cities, Sustainable Systems, IT and Service System
Analytics, and Self-service Systems

·        Public Health Service, Policy, Administration, Response, and
Systems

·        Smart and Intelligent Service, Healthcare Analytics, FinTech,
Learning Analytics, and Others

·        Big Data, Machine Learning, Artificial Intelligence, and
Data-driven Decision Making

·        Systems Modeling, Management, and Simulation in Manufacturing,
Supply Chain, Logistics, and Others

·        AI, Data Analytics, and Data-driven Applications in Health,
Energy, Finance, Transportation, Sport, Governmental/Public Services, etc.

*Submission & Publication*

The conference welcomes submissions of both original unpublished research
(full paper or 1 page abstract) or published work (abstract only). All full
paper submissions must be written in English, at most *ten (10)* pages long
(including figures, tables, and references) and submitted as a word or PDF
file. All full paper submissions will be peer reviewed. Accepted full paper
will be published in the conference proceedings, which will be submitted
for potential inclusion in EI or CPCI (Web of Science). Accepted abstracts
will be arranged for oral presentations, but not included in the conference
proceedings.

This year’s conference will be organized using Tracks. Please select the
Track for which you think your paper has the best fit. We are accepting
Track proposals (see Important Dates below) but currently, we plan to have
the following Tracks: 1) *Data Analytics and AI*, 2) *Blockchain for
Business Applications*, 3) *Digital Economy and Social Media*, 4)
*Healthcare*, 5) *Information-Driven Service OM*, 6) *Interface on
Operations, Finance, and Technology*, 7) *Machine Learning and Data-driven
Decision Making*, 8) *Optimization and Risk of Service System, 9*) *Service
Design, Operations, and Analytics*. 10) *Service Marketing*, and 11) *Smart
City and Energy*

·        The conference will organize (1) *Best Student* and (2) *Best
Conference* paper awards competitions. Only full papers are qualified for
the awards. The finalists selected by the award committee must present
their work at the conference to compete for the awards.

*Important Dates*

   - March 1, 2022    Deadline for submission of an invited track proposal
   - April 1, 2022      Deadline for paper or abstract submission
   - May 1, 2022  Acceptance/Rejection notification

·        June 1, 2022       Final camera-ready papers and copyright
transfer form

*Special Tracks*

If you are interested in organizing an invited track. Please contact Prof.
Youakim Badr (yzb61 at psu.edu) and Prof. Canrong Zhang (
crzhang at sz.tsinghua.edu.cn).



*General Inquiry:* Email: servicescienceglobal at gmail.com



Best regards,


Xiaolei Xie
Center for Healthcare Services Research
Department of Industrial Engineering
Tsinghua University
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